1. INTRODUCTION
We hereby inform you of the information we collect from you when you send us an inquiry through our website. By collecting this information, we act as the head of personal data processing in accordance with the Law on Personal Data Protection of the Republic of Serbia (Official Gazette of RS, No. 87/2018) and the General Regulation on Personal Data Protection of the EU (GDPR). Below you can find more information about us, why and how we use your data and what are your rights when it comes to personal data protection.
Who are we?
We are Winery Bela kula, hereinafter referred to as BK. Our online presentation is at https://vinarijabelakula.com
Our address is Vrtlarska 21, 11080 Belgrade, Republic of Serbia. You can contact us by email vinarijabelakula@gmail.com .
BK is not obliged to appoint a designated Person for the protection of personal data, so please ask any questions about the use of your personal data to the specified electronic or physical address or telephone number.
What personal data we collect?
Our website records information each time you access the site’s pages about the IP address, the page accessed, the date and time of access. This data is anonymized. There is no user registration on the site. Only legal entities – members of BK have access to locked services.
When you send us an inquiry, we ask you for your name and your email address.
Why we collect this information?
We use cookies to collect the above data in order to improve the functioning of the site and possible diagnostics.
We will use your information to answer your query and we hope to provide you with the necessary information.
What we do with your data?
Your inquiries with personal data are stored in our system.
The data is not sent to third countries or international organizations.
We will read your message and usually respond to you the same way we received your inquiry. We may ask for your consent to keep your information in our system, in order to send you further information that we think may be of interest to you. We will not use this information to make automated decisions that could affect you.
How long we keep your data?
Information about the IP address, the page accessed, the date and time of access is stored for seven days.
Your inquiry is kept in our system for one year, unless you give us your consent to continue sending us notifications, in which case we will keep them for as long as you continue to give your consent.
Your rights
You have the right to ask us what information we have about you, you can get an insight into them, and you can ask us to correct them if they are incorrect. You can also request that they be deleted, as well as that we provide you with a copy of them. You can also ask us to stop using your information at any time, by clicking on the unsubscribe link at the end of any email communication, or by contacting us directly at the above contact information.
Your right to make complaint
If you have a complaint about our processing of your data, we would ask you to contact us directly first, so that we can resolve your complaint. You can also contact the Commissioner for Information of Public Importance and Personal Data Protection via the website www.poverenik.rs or write to office@poverenik.rs.